Policy
At MŌV SKYN, we are committed to delivering exceptional care and ensuring a seamless and serene experience for all our guests. To uphold the highest standards of service, we kindly request that you review and adhere to our updated policies below.
Appointment Booking
All appointments must be booked in advance through our website or by contacting us directly.
A valid credit card and a non-refundable deposit are required to secure and confirm all bookings.
Deposits will be applied to the total service cost at check-out.
Cancellation Policy
Cancellations or rescheduling must be made at least 24 hours prior to your appointment to avoid fees.
Appointments canceled within 24 hours will result in the forfeiture of the deposit.
No-shows will be charged 100% of the scheduled service cost, and a new deposit will be required for rebooking.
Guests arriving more than 15 minutes late may need to reschedule and will incur a cancellation fee.
Payment Methods
We accept Afterpay, cash, and all major credit cards.
Full payment, including any add-ons or upgrades, is due at the time of service.
Refund Policy
All services and products are non-refundable.
If you have concerns about a service, please contact us within 48 hours so we can address them.
Health and Safety
To ensure your safety and ours, please disclose any medical conditions, allergies, or recent procedures before your appointment.
Each treatment is tailored to your skin’s needs, and adjustments may be made during the session.
We reserve the right to refuse any service deemed unsafe.
Children and Guests
To maintain a serene and professional environment, only guests receiving services are allowed in the treatment area.
Children under 17 require parental consent and must be accompanied by a guardian in non-treatment areas.
Gift Cards
Gift cards are non-refundable and cannot be exchanged for cash.
Available in preset values of $50, $100, $150, or a flexible amount of your choice.
Gift cards are sent via email and include options for a personalized message.
Reminder System
Appointment reminders will be sent via text 48 hours and 24 hours before your scheduled visit.
Intake forms and post-care instructions are automatically emailed after booking and service completion.
Facility Access
Our front door remains locked during service hours for security purposes. Please call or text upon arrival to be let in.
Additional Policies
A new deposit will be required for all rescheduled appointments.
We reserve the right to refuse service to anyone exhibiting inappropriate behavior or failing to adhere to these policies.
If you have any questions, please feel free to contact us:
Email: movskyn@gmail.com
Phone: 612-888-0240
Thank you for choosing MŌV SKYN. Your journey to radiant skin and rejuvenation starts here!